We, Kloudq Technologies Limited (“Company”; “We”; “us”; “our”) have developed software as a service, IOT Services and a corresponding application (“Application”, “App” or “Software”) and a website www.kloudq.com (“Website”) showcasing the services provided by the Company which includes providing Software products and IOT solutions (“Services”). For the provisions of the Services, the Company shall collect and store the Personal Information of the visitors of the Website (“Users”, “you”, “your”).
2. GOVERNING STATUTE:
3. INFORMATION WHICH IS COLLECTED AND STORED:
We collect Personal Information when you browse the website/access and use the application. Personal Information shall include name, address, contact number, date of birth, domain name, IP address, browser, location, location associated details, types of the device you use to connect to the Internet, UUID, IMSI or any other information classified by the company and notified on website/application from time to time. (“Personal Information”). You may have to provide additional information as may be necessary from time to time.
We shall not verify or authenticate such Personal Information provided by you. As your personal information is collected as and when you browse the Website or when you access and use the application, we are not responsible for getting an access to such Personal Information.
We may also collect and hold information related to your utilization of our services which may include GPS Coordinates, location details and additional information, battery consumption, memory utilization etc. on the Mobile Application which is provided by you while using/accessing our website/applications/ services.
We may keep a log of the activities performed by you on our Applications or websites by using various internet techniques such as web cookies, web beacons, server log files, etc. for analytical purposes and for analysis of the amiability of various features on our website/Applications.
This information may be used to provide you with a better experience at our portal / Applications along with evidentiary purposes. At any time if you want to opt-out our Applications/Portals, you may reach out to your employer or supplier (as the case may be) and uninstall our application from your device.
In case you do not provide your information or consent for usage of Personal Information or later on withdraw your consent for usage of the personal information so collected, we reserves the right to discontinue the services provided to you in your capacity as employee/user / authorized person for which the said personal information was sought.
4. HOW WE USE PERSONAL INFORMATION:
We do not sell, rent, share, distribute, lease or otherwise provide Personal Information to third parties, without User’s prior consent. Keeping this in mind, you agree and consent that we may disclose Personal Information in the following cases:
Affiliates. We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or Services, or to help limit your receipt of marketing materials you have requested not to receive.
Persons Who Acquire Our Assets or Business. If we sell or transfer any of our business or assets either partly or fully, certain Personal Information may become part of that sale or transfer. In the event of such a sale or transfer, we may notify You of such sale or transfer.
6. DATA RETENTION:
We will retain your Personal Information for as long as you are using the Services offered by the Company. We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers.
We value your Personal Information, we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting your Personal Information from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate. As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we accept no liabilities or responsibilities for it.
8. ACCESS TO THE WEBSITE:
Access to the website, services and applications are not aimed at children under 13 years of age and we will not directly collect, use, provide or process in any other form any Personal Information of children under the age of 18 deliberately. We therefore also ask you, if you are under 13 years old, to not send us your Personal Information (for example, your name, address and email address) and to not access our Website.
9. COLLECTION OF NON-PERSONAL INFORMATION:
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website. You cannot be identified from this Personal Information and it is only used to assist us in providing an effective service on this Website. We may from time to time supply third parties with this non-personal or aggregated Personal Information for uses in connection with the Services and this Website.
10. ANONYMISED DATA:
11. SOCIAL MEDIA:
You may wish to participate in social media platforms or arrangements hosted by the Website which we make available to you. The main aim of the social media platform is to facilitate and allow you to share content. However, we cannot be held responsible if you share Personal Information on social media platform that is subsequently used, misused or otherwise appropriated by another User.
12. RESERVATION OF RIGHTS:
You shall indemnify and hold us harmless from and against any claims arising out of or relating to: (i) Personal Information and data you upload on the Website (ii) Your violation of any rights of any other person in connection with the Website (iii) Your use of the Website or its features.
14. LIMITATION OF LIABILITY:
Company shall not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data) and for use of or inability to access the Website or the Services offered by the Company or to provide indemnity or any other remedy to you or any third party. It is your responsibility to ensure that you use the correct devices for accessing and using the Website and to protect from anything that may damage it.
Any dispute arising, between you and Company shall be governed under the laws of India and courts of law at Pune, Maharashtra shall have exclusive jurisdiction over such disputes.
16. CHANGES TO THIS POLICY:
17. CONTACT US: