We, Kloudq Technologies Limited (“Company”; “We”; “us”; “our”) have developed a website www.kloudq.com (“Website”) showcasing the services provided by the Company which includes providing software products, IOT solutions and Enterprise services(“Services”). For the provisions of the Services, the Company shall collect and store the Personal Information of the visitors of the Website (“Users”, “you”, “your”).
2. GOVERNING STATUTE:
3. INFORMATION THAT IS COLLECTED AND STORED:
We collect Personal Information when you browse, access, and use the Website. Personal Information shall include name, contact number, location associated details, or any other information classified by the Company and notified on our Website from time to time. (“Personal Information”). You may have to provide additional information as may be necessary from time to time.
We shall not verify or authenticate such Personal Information provided by you. As your personal information is collected as and when you browse, access, or use our Website, we are not responsible for getting access to such Personal Information.
We may also collect and hold information related to your utilization of our services which may include additional information which is provided by you while using/accessing our Website.
We may keep a log of the activities performed by you on our Website by using various internet techniques such as web cookies, web beacons, server log files, etc. for analytical purposes and for analysis of the amiability of various features on our Website.
This information may be used to provide you with a better experience at our Website along with evidentiary purposes. At any time if you want to opt-out, you may reach out to us at our email address <[email protected]>.
In case you do not provide your information or consent for usage of Personal Information or later on withdraw your consent for usage of the Personal Information so collected, we reserve the right to discontinue the services provided to you in your capacity as employee/user / authorized person for which the said Personal Information was sought.
4. HOW WE USE PERSONAL INFORMATION:
We do not sell, rent, share, distribute, lease or otherwise provide Personal Information to third parties, without User’s prior consent. Keeping this in mind, you agree and consent that we may disclose Personal Information in the following cases:
- Affiliates. We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or Services, or to help limit your receipt of marketing materials you have requested not to receive.
- Persons Who Acquire Our Assets or Business. If we sell or transfer any of our business or assets either partly or fully, certain Personal Information may become part of that sale or transfer. In the event of such a sale or transfer, we may notify You of such sale or transfer.
6. DATA RETENTION:
We will retain your Personal Information for as long as you are using the Services offered by the Company. We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers.
Our company is hosted on our secure servers compliant with Information Security (ISO 27001 and SSAE 18 SOC2). We value your Personal Information, we will ensure an adequate level of protection. We are ISO 20000 and ISO 27001 certified company. and We have therefore implemented technology and policies with the objective of protecting your Personal Information from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate. As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we will take necessary measures to mitigate such events.
8. ACCESS TO THE WEBSITE:
Access to the Website is not aimed at children under 18 years of age and we will not directly collect, use, provide or process in any other form any Personal Information of children under the age of 18 deliberately. We therefore also ask you, if you are under 18 years old, to not send us your Personal Information (for example, your name, address and email address) and to not access our Website.
9. COLLECTION OF NON-PERSONAL INFORMATION:
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you were redirected to our Website. You cannot be identified from this Personal Information and it is only used to assist us in providing an effective service on this Website. We may from time to time supply third parties with this non-personal or aggregated Personal Information for uses in connection with the Services and this Website.
10. ANONYMISED DATA:
11. SOCIAL MEDIA:
You may wish to participate in social media platforms or arrangements hosted by the Website which we make available to you. The main aim of the social media platform is to facilitate and allow you to share content. However, we cannot be held responsible if you share Personal Information on social media platform that is subsequently used, misused or otherwise appropriated by another user.
12. RESERVATION OF RIGHTS:
You shall indemnify and hold us harmless from and against any claims arising out of or relating to: (i) Personal Information and data you upload on the Website (ii) Your violation of any rights of any other person in connection with the Website (iii) Your use of the Website or its features.
14. LIMITATION OF LIABILITY:
Company shall not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data) and for use of or inability to access the Website or the Services offered by the Company or to provide indemnity or any other remedy to you or any third party. It is your responsibility to ensure that you use the correct devices for accessing and using the Website and to protect yourself from anything that may damage it.
Any dispute arising, between you and Company, shall be governed under the laws of India, and courts of law at Pune, Maharashtra shall have exclusive jurisdiction over such disputes.
16. CHANGES TO THIS POLICY:
17. CONTACT US: